DELIVERY AND RETURNS
We deliver our hand tied bouquets in biodegradable
water cups and recyclable
Our eco-wrap packaging is fully
biodegradable and recyclable,
these are kept fresh also in an eco-friendly way.
If a delivery recipient is not at home we leave at the doorstep unless it is unsafe to do so, we may leave with a neighbour if needs be.
If there is no safe place to leave the flowers and
a re-delivery has to occur you may incur
a delivery charge.
If you are unhappy with your flowers please do let us know,
if you can supply us with a photo we will replace your
flowers for you should there be a reasonable problem.
If for whatever reason you request a refund by card we
would request a photo
and proof of purchase to ensure we refund the correct
amount to you.
There are no cash refunds given unfortunately we can
only offer a replacement.
Refunds and replacements are ultimately at the
discretion of the Manager