DELIVERY AND RETURNS
We deliver all our bouquets in aqua packs and presentation boxes,
we only use 1 sheet of cellophane plastic for each bouquet everything else is recyclable or re-usable.
Our eco-wrap packaging is fully biodegradable or recyclable.
During corona virus we are unable to leave flowers
with a neighbour.
If a delivery recipient is not at home we leave at the doorstep unless it is unsafe to do so.
If a re-delivery has to occur due to this you may incur
a delivery charge.
If you are unhappy with your flowers please do let us know,
if you can supply us with a photo we will replace your
flowers for you.
If for whatever reason you request a refund by card we
would request a photo
and proof of purchase to ensure we refund the correct
amount to you.
There are no cash refunds given unfortunately we can
only offer a replacement.
Refunds and replacements are ultimately at the
discretion of the Manager