DELIVERY AND RETURNS

We deliver our hand tied bouquets in biodegradable

water cups and recyclable

presentation boxes.

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Our eco-wrap packaging is fully

biodegradable and recyclable,

these are kept fresh also in an eco-friendly way.

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If a delivery recipient is not at home we leave at the doorstep unless it is unsafe to do so, we may leave with a neighbour if needs be.

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If there is no safe place to leave the flowers and

a re-delivery has to occur you may incur

a delivery charge.

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If you are unhappy with your flowers please do let us know,

if you can supply us with a photo we will replace your

flowers for you should there be a reasonable problem.

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If for whatever reason you request a refund by card we

would request a photo

and proof of purchase to ensure we refund the correct

amount to you.

There are no cash refunds given unfortunately we can

only offer a replacement.

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Refunds and replacements are ultimately at the

discretion of the Manager

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