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We deliver all our bouquets in aqua packs and presentation boxes,

we only use 1 sheet of cellophane plastic for each bouquet everything else is recyclable or re-usable.

Our eco-wrap packaging is fully biodegradable or recyclable.

During corona virus we are unable to leave flowers

with a neighbour.

If a delivery recipient is not at home we leave at the doorstep unless it is unsafe to do so.

If a re-delivery has to occur due to this you may incur

a delivery charge.

If you are unhappy with your flowers please do let us know,

if you can supply us with a photo we will replace your

flowers for you.

If for whatever reason you request a refund by card we

would request a photo

and proof of purchase to ensure we refund the correct

amount to you.

There are no cash refunds given unfortunately we can

only offer a replacement.

Refunds and replacements are ultimately at the

discretion of the Manager